store policies

payment

We accept PayPal payment in USD.  PLEASE AVOID USING THE BACK BUTTON ON YOUR WEB BROWSER AFTER YOU ADD THE ITEM TO THE SHOPPING CART, use the LINK instead! *商品をカートに入れた後は、ブラウザの戻るボタンを押さずに、ページ内のリンクをお使いください。

You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order, click the “Pay Now” button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can. >> akigotocollection@gmail.com

ご決済 (PayPal、クレジットカード)についてわからないことがございましたら、お気軽にご質問ください。

shipping

Shipping fees vary depending on the items.  The rates are below:

  • within United States ///  $8.00-22.00   /about 2-7 business days/USPS
  • outside United States ///  $20.00-40.00   /about 6-12 business days/USPS  *although customs can occasionally delay.

We pack up your order after the payment is confirmed. Items are shipped in a recycled/reused box.

refunds and exchanges

We recommend you to contact us with any questions or concerns such as sizing and any details before placing your order. If  you are unhappy with your order for any reason please contact (akigotocollection@gmail.com) within 5 business days of receiving your package. We will do our best to resolve the problem quickly.   Refunds and exchanges are considered on a case-by-case basis.

商品お受け取り後の問題を避けるため、サイズや素材についての疑問等は、ご注文前にお問い合わせして頂くことをお勧めしております(akigotocollection@gmail.com)。お受け取り後に万が一問題がございましたら、商品受理後の平日5日以内にメールにてご連絡ください。ご返品ご交換につきましては、商品の状況によりすべてのご要望にお応えすることはお約束ができ兼ねますが、お客様のクレームの内容をお聞きした上で最善を尽くさせて頂きます。

-custom order- カスタムオーダーもお受けしております↓

Please contact with your ideas at :  akigotocollection@gmail.com

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s